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Unified Communications
and VoIP PBX

Wildix Unified Communications & Collaboration solution ensures the best user experience by providing you with one single web interface to manage internal & external communication across multiple channels including:
Real-time communication with internal and external users: audio and video calls, conferencing, desktop sharing, corporate chat.
Online access on any device to shared phonebooks & presence information: PC, desk phones, DECT handsets, mobile devices.
Entirely web-based and intuitive collaboration interface available in the browser, no end-user training necessary.
•  Unifying communication tasks allows you to streamline daily operations, boost workplace productivity, increase employee engagement and improve the customer service.

•  Unified Communications optimize the business processes, reduce travel costs, with the use of videoconference, and - due to the mobility feature - ensure the availability of employees anytime, anyplace.

INTEGRATION WITH SOFTWARE AND APPLICATIONS

Communications-Enabled Business Processes: Wildix Unified Communications solutions enter the business processes to enhance the workplace efficiency and improve the productivity of your team.
Wildix Unified Communications solution integrates with the software and applications used in the company (CRM, ERP) to ensure the robust and reliable infrastructure, easy to set up and to manage.
Collaboration: Presence, Chat, Audio & Video call, Faxes, Desktop sharing, File transfer
Videoconference for internal and external users, based on WebRTC
Windows TAPI & WebAPI: integration with software and web applications

BRING YOUR OWN DEVICE : BYOD

Bring Your Own Device: Wildix solution is ready for the implementation of the BYOD strategy. Your employees can access the Unified Communications services from their personally owned smartphones and tablets.
Smartphone Apps
Mobility Enterprise : you can be reached at the same phone number on your mobile phone

CALL TRAFFIC ANALYSIS : MONITORING & REPORTING

Without control and analysis there is no strategy. Wildix offers you real-time call activity monitoring tools and SLA metrics.
Monitoring & Reporting: Detailed traffic and costs analysis, SLA metrics.

THE MOST COMPLETE VOIP SOLUTION

Wildix is a complete SIP/XMPP and Unified Communications solution, also for multi-site companies.
PBX Multimedia System
Wildix PBX in the Cloud
VoIP Phones
VoIP DECT Phone W-AIR
Switches & Extender PoE
Media Gateways
Copyright Fidelity Technologies Pte Ltd August 2020