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WILDIX UNIFIED COMMUNICATIONS & COLLABORATION

Everything you need is in the Wildix Cloud,
stable and secure without SBC nor VPN.
Copyright Fidelity Technologies Pte Ltd August 2020
INCREASE YOUR BUSINESS
INCREASE EFFICIENCY
SECURE BY DESIGN
INCREASE UP TO 52% SALES BY WEB
SAVE UP TO 25% TIME IN DAILY OPERATIONS
100% SECURITY WITH NO ADDITIONAL SOFTWARE
Wildix is the only PBX system that allows web visitors to call you, start a text or video chat, share documents, and more…directly from your website.

WebRTC Kite uses the most updated and secure WebRTC technology for
direct two-way communication with your web visitors.

WebRTC KITE by WILDIX integrates your PBX with your website and emails ensuring you’ll never miss a call and allowing you to increase your conversion rate.
Thanks to Unified Communications, your company is able to streamline employees’ daily processes. How?

Managing waiting calls, avoiding clogged lines, easily share documents, employee “status” always visible, starting video conferences in order to avoid travel…these are just some of the solutions for the small, every-day office issues.

And it can be
integrated with your company’s management software (CRM, SAP and more: enquire about our integrations solutions).
Traditional PBXs and UC&Cs require the addition of SBC and VPN infrastructures to work remotely: they are barriers that protect your system from cyber attacks and external viruses.

Wildix is secure-by-design: it does not need SBCS or VPNS: voice and data are ALWAYS protected because it is created with a native encryption system.

Get closer to your customers and colleagues than ever before!

  🗹  iPhone and Android Mobile Apps with push notifications
  🗹  Purely browser-based Chat, Audio, Video, Desktop Sharing Collaboration
  🗹  Clientless WebRTC Video Conference

The First Cloud Browser-Based
Unified Communications
& VoIP PBX

Wildix UCC
for solo operators
Solutions for Startups
Unified Communication for
growing SMEs
Solutions for Corporations
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Wildix UC&C solution ensures the best user experience by providing you with one single web interface to manage internal & external communication across multiple channels including:
•  Unifying communication tasks allows you to streamline daily operations, boost workplace productivity, increase employee engagement and improve the customer service.

•  Unified Communications optimize the business processes, reduce travel costs, with the use of videoconference, and - due to the mobility feature - ensure the availability of employees anytime, anyplace.

•  Wildix's Kite (WebRTC) enables all website visitors to contact your available employess to communicate directly via any web browser.
Introductory Video
License Type PBX - Basic UC - Essential UC - Business UC - Premium
Typical Users · Make/Rcv Calls only
· Hotel rooms
· Answer M/C & Fax
· Door phones
· Classical PBX
· Backoffice staffs
· Work teams
· Sales
· Marketing
· Support
· Call center
· Management
· Call flow monitoring & analysis
· Contact center activity reports
Concurrent Calls per User 2 4 8 8
Devices per User License 1 10 10 10
Authentication
   LDAP
   Active Directory
   Google Apps
   Office 365

Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
Phone Services (100+)
   Phonebook
   Voicemails
   Trunks
   Interactive Voice Response (IVR)
   Automatic Call Distribution
   Timetables
   WMSNetwork
   Click to Dial/Call Pop-Up
   Fax Server (activate for all users)
   Chat & Presence
   Post-It
   File Transfer
   Desktop Sharing
   Full access to Phonebooks
   SMS Sending & receiving
   Call Recording

w/o Presence
Yes
Unlimited
Unlimited
Unlimited
Yes
Yes

Presence
Yes
Unlimited
Unlimited
Unlimited
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Presence
Yes
Unlimited
Unlimited
Unlimited
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Presence
Yes
Unlimited
Unlimited
Unlimited
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Mobile
   iPhone/Android client

Yes

Yes

Yes
Collaboration (Internal) Yes Yes Yes
Collaboration (External)
  Over the web with WebRTC Kite
Yes Yes
VideoConference
   Live Conference Meetings
   Recording
   Facebook & Youtube Streaming 

Yes
Yes
Yes

Yes
Yes
Yes
Attendant Console Yes Yes
CDR-View
   Data analysis for managers
   Contact Center Manager
 
Yes
Yes
Wildix Business Intelligence
   Text to Speech and Dynamic IVR
   Automatic Speech Transcription
   Receive Voicemail as text
   Dial by name
   Worldwide Phonebook

Yes*
Yes*
Yes*
Yes*
Yes**
WebAPI-TAPI-Integration
   WebAPI
   TAPI
   Predictive Dialer API
   Connect online & offline CRM
   Outlook integration
   Zoho integration
   Wallboard
   FIAS-Hotel PMS integration
   ESPA 4.4.4 interface

Yes
Yes
Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes**
Yes**
* 2h/mth/license - not available on Lifetime Licenses
** System Wide feature. 1 license enable feature for the full system

Wildix Licensing

BUSINESS CONTINUITY
OPERATE EFFICIENTLY
5 YRS WARRANTY
SCALE YOUR SYSTEM AS YOUR BUSINESS EVOLVES
MANAGE AND USE THE SYSTEM WITH EASE
PROTECTION FOR YOUR INVESTMENT
Wildix Management Portal enables you to increase or decrease license as needed at anytime.  You can also change license as user profile changes.

No more wasted spare capacity or shortages.  No more inappropriate license profile.

Add hardware phones and PBX as needed and, only, when required.  Return spare hardware capacity.
Wildix UC&C can be rolled out on workstations remotely with a simple click in minutes.  IT manager can maintain and support support the system remotely via internet.

Wildix is also the first totally web-based solution with one single web interface to manage internal & external communication across multiple channels.
Wildix products are designed to be updated over time in order to adapt to changes in the IT landscape.

For this reason we want to ensure the perfect performance of our hardware and software upgrades for at least 5 years from the purchase date.