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Copyright Fidelity Technologies Pte Ltd August 2020

Business Solutions for the Engaging Organisation

Customer Messaging
Engage with website visitors and product users for sales and customer success.
Customer Support
Empower your support team to work together and resolve customer issues faster.
Sales CRM
Keep your sales team in the know about prospects and close deals faster.

Customer Engagement

Resource Management

Operations Management

IT Service Management
Streamline your IT service and manage internal requests from your employees.
Agile Project Management
Modern project management software for teams to plan, track, collaborate and deliver results on time.
Asset & Resource Management
Workflow Management
Readers & Handheld
Optimize operational productivity & accuracy with barcode, RFID and IoT sensors from field to office.
Enterprise Service Management
Streamline your IT service and manage internal requests from your employees.
About Fidelity

Fidelity Technologies offers cloud-based software service and custom solutions to enable organisations to optimize business operations from customer and employee engagement to operations and communications unification.  Designed for easy deployment and intuitive usage, Fidelity emphasizes on cost efficiency and operational expediency.

Since our beginning in 2007, Fidelity has been recognised for our strengths in technical solutioning and process re-engineering.   Fidelity continue to stand apart today on our inovative solutioning approach.  Fidelity has since enabled many industries (oil & gas, chemical, semiconductor fabs, metalworks, paper mills, QA laboratories, tertiary institutions) incorporating RFID (active, passive), barcode and IoT sensors.

Over the years, Fidelity continuously reinvents the company to address the greater industry evolution, exploring various opportunities including mobiles apps and IoT. 

Fidelity also plans to continue to invest to grow her IT platforms to address the Smart City and Industrial 4.0 opportunities in the South East Asia region.

Communication & Collaboration

Enable internal and external communications and collaborations across multiple channels more efficiency and service quality.
Unified Communications & Collaborations